People Counting
Exact counts at every door, gate and room
Leading 3D people-counting sensors at your entrances and key spaces, with entries, exits and occupancy reported alongside your Wi-Fi and spatial data.
Main entrance
TodayEntries
8,412
Exits
7,968
Net
+444
Counts everyone
Phone or no phone, on the Wi-Fi or not.
In, out and net
Entries, exits and the difference, per door.
Hour to year
Rolled up hourly, daily, weekly, monthly and yearly.
One platform
Alongside your Wi-Fi and spatial data in INCAPTIV.
How it works
From the doorway to the dashboard
When you need a precise number at a specific door, gate or room, a dedicated sensor is the right tool. It counts everyone who crosses the line, in both directions, whether or not they carry a connected device.
- 1
Install
Leading 3D people-counting sensors are mounted overhead at the entrances, gates and spaces you want to count.
- 2
Register
Add sensors in bulk by serial number and assign them to a location. Each one is checked before it is saved.
- 3
Report
Counts flow in automatically and are rolled up by hour, day, week, month and year, ready to report on.
What you get
Numbers you can stand behind
From the safety officer to the leasing team, everyone works from the same exact counts.
Counts
Entries, exits and net flow for every entrance
See how many people came in, how many left and the difference, door by door and in total. The figures you need for safety, capacity and visitor reporting, without anyone standing at the door with a clicker.
- Entries, exits and net flow for every counter
- Totals across all of your entrances at a glance
- Any date range, from a single day to a whole season
Entries
24,903
Exits
24,127
Net
+776
Counters
Count the way you talk about your venue
A single sensor can watch several doors, lines and zones. Group them into named counters, like a north entrance made of three doors or a hall with its own occupancy count, and report on those directly.
- Combine several sensor lines into one named counter
- Entry, exit, count, zone occupancy and queue counter types
- Organised by location, the same locations as the rest of INCAPTIV
North entrance
3 sensor lines combined
Upper hall
1 sensor zone
Occupancy
Know how many people are inside
Follow how the number of people in each space rises and falls through the day, see when it peaked, and compare one space with another.
- Occupancy for each space, from zone and line counts
- How the number inside rises and falls through the day
- Compare spaces to see where people really spend time
People inside
Exhibition hall · Saturday
Peak
2,946 at 15:00
Busiest times
Find your peak hours and peak days
Spot the hour your doors are busiest and the days that draw the biggest crowds, so rotas, cleaning and opening hours follow real demand.
- Busiest hour of the day, with entries, exits and net for each hour
- Busiest day of the week, ranked
- Plan staffing, cleaning and opening hours on real demand
Busiest hour
17:00 – 18:00Busiest day
Dashboards
Dashboards each team builds for itself
Operations want today at the doors, the board wants this year against last. Create as many dashboards as you need and arrange the widgets on each one exactly how that audience likes them.
- As many named dashboards as you need, one per team or audience
- Drag, drop and resize widgets into any layout
- Every widget follows the date range you pick
Entries · all doors
Net today
+412
By weekday
Drop widget here
Occupancy · Upper hall
Sensor management
Roll out sensors across your estate
Add a whole site's sensors in one go by pasting their serial numbers. Each one is validated before it is saved, then its counting lines are ready to group into counters.
- Paste a list of serial numbers to add many sensors at once
- Duplicates and problems flagged before anything is saved
- Every sensor, its counting lines and its location in one list
- 1Serial numbers
- 2Validate
- 3Done
Location
Riverside Centre
Ready to add
4 of 5
Where it helps
Wherever the number at the door matters
Capacity, safety, leasing, funding and staffing decisions all start with how many people came through the door. People Counting gives you that number, precisely.
Stadiums & arenas
Exact counts at gates and entrances for ingress, egress and safety reporting.
Airports & transport hubs
Accurate counts at security, gates and station entrances, hour by hour.
Shopping centres & retail
True footfall at every mall entrance and store door, for tenants and leasing.
Hotels & resorts
Know how many guests use the gym, pool, spa and breakfast room.
Conference & exhibition centres
Hall entry and exit counts that exhibitors and organisers can trust.
Theatres & live entertainment
Exact audience arrivals by door, and how quickly a house empties.
Museums & attractions
Visitor numbers by entrance and gallery for funders and annual reports.
Hospitals & healthcare
Counts at main entrances, clinics and waiting areas to plan staffing.
Universities & campuses
How many people use libraries, study spaces and lecture halls.
Workplaces & offices
Entries and occupancy by floor and space to plan the working week.
Hospitality & restaurants
Covers through the door by hour, compared across every site.
Cities & public spaces
Footfall at key streets, entrances and transport links for town centres.
Better together
Exact at the door, insightful inside
Sensors give you the precise number at each threshold. Spatial Analytics shows how those people then move through the venue, using the Wi-Fi you already have. Use both in one platform, set up against the same locations.
Explore Spatial AnalyticsPeople Counting
Exact numbers at a line
- Counts everyone crossing a door, gate or threshold
- Independent of phones and Wi-Fi
- Best for entrances, capacity and official visitor numbers
Spatial Analytics
Movement across the whole venue
- Footfall, dwell, zones and journeys from your Wi-Fi
- No extra hardware to install
- Best for how people use the space once inside
Counts, not people
Numbers only
INCAPTIV stores counts and timestamps, never images.
Nothing to carry
No app, no sign-in and no phone needed to be counted.
One set of controls
The same accounts, locations and user access as the rest of INCAPTIV.
FAQ
People Counting questions
Which sensors do you use?
INCAPTIV works with leading 3D people-counting sensors, mounted overhead above entrances, gates and spaces. They count people crossing a line or inside a zone in both directions. We will advise on the number and placement of sensors for your site.
How is People Counting different from Spatial Analytics?
People Counting gives an exact count at a specific door, gate or room, and counts everyone whether or not they carry a phone. Spatial Analytics uses your Wi-Fi to show how people move across the whole venue. Many venues use both: sensors for the official number at the door, Wi-Fi for what happens inside.
Can I combine several doors into one number?
Yes. Each sensor can have several counting lines and zones. You can group them into named counters, such as “North entrance” made up of three doors, and report on those counters directly.
Do I need Wi-Fi Engagement or Spatial Analytics to use it?
No. People Counting works on its own. If you already use INCAPTIV, sensors are set up against the same locations, so all of your data sits in one platform.
Does people counting capture images or personal data?
INCAPTIV stores counts: numbers and timestamps for each counting line or zone. It does not store images and does not identify individuals.
How detailed is the reporting?
Counts are stored and rolled up by hour, day, week, month and year, so you can report on a single morning or compare across whole seasons.
Count what matters
Talk to our team about your entrances and spaces, and how people counting can work alongside your Wi-Fi.